Held at Caesars Palace in Las Vegas, founder John Darling was exceptionally pleased to accept the award on behalf of Darlings of Chelsea. Thanking his outstanding team for their “knowledge, dedication and hard work”, John expressed that the award was very much a team effort. John Darling has been passionate about providing the highest customer service possible after his experiences with sofa companies in the past.
“When I bought my first sofa, it took 6 months to arrive, and when it did, it arrived damaged. The replacement then took another 6 months. Waiting a year for a sofa got me thinking about the lack of companies offering UK manufactured sofas with a fast 4-week delivery, which sparked the idea of Darlings of Chelsea.”